About

I’m Anna Heneback, and I help established high-end fashion and homeware brands to double their e-commerce sales by increasing conversion, in order to maximise their return on marketing.

With 20 years of e-commerce experience, including 15 from major global e-commerce and omnichannel retailers including Net-a-Porter and H&M, my background has given me plenty of insight into the key factors for running a successful e-commerce business. Now I use that experience to help smaller brands to grow.

I am highly skilled in e-commerce management, particularly trading, and specialise in Shopify. I comfortably bridge the gap between business and tech, and love working with creatives as much as I love code and spreadsheets.

I currently live in a village in Bedfordshire with my Swedish husband, kids, cat, dog and a growing collection of plants.

I am passionate about problem-solving and creating results, and helping brands to realise their full potential. I am particularly interested in working with brands that share my values in design, quality and sustainability.

Reviews


“Working with Anna has been an absolute pleasure. Her expertise has been pivotal in driving our brand's strategic growth and outreach... Anna’s approach blends profound professional dedication with innovative, industry-leading insights, enabling us to capitalise on new trends and techniques effectively. I wouldn't hesitate to recommend her services to anyone.”

— Justine, La Pochette

“Anna I’m so grateful for all this work, it’s amazing! And the site is getting busier and I’m sure it’s because of what you’ve done!! Thank you so much!!!! Xx “

— Lisa, Lisa Valentine Home

“I'm so happy I was introduced to Anna - she has been wonderful to work with and she produced exactly the website I needed and had requested, in a very short space of time. She is knowledgable, friendly and professional and I would not hesitate to recommend her expertise.”

— Lucy, I’m Lucy’s Type

“It was a pleasure to work with Anna. She single handedly took our Wix website, focused on selling tickets for our events, and transformed it into a Shopify webshop selling a curated selection of children's books online. It was essential that we did this early on during the lockdown period of the Covid-19 pandemic and Anna really did do such a great job. We're getting lots of compliments on it!”

— Urmi, Pickled Pepper Books

“Anna has been extremely easy and accommodating to work with. Having little experience in the e-commerce world, we have really valued her expertise and input. When we’ve had additional tasks, such as website updates etc Anna has used initiative to handle it with ease. We would highly recommend Anna.”

— Iona, On the Road with Iona

“Anna came in and reviewed the situation, quickly put us at ease and set out a plan to battle the workload. From start to finish she was extremely knowledgeable, professional and organised. Her extensive experience is evident as she quickly solved any new problem that arose.”

— Jenny, Haygen

“Thank you so much for all your work, I really enjoyed our call yesterday and I'm excited about making changes to my site. It was so useful to have a fresh and expert pair of eyes looking at it as you spotted lots of things I wouldn't have noticed.”

— Louise, Beeboobuzz

"Anna worked with us on improving our website visibility... she understood the financial constraints of a small independent retailer and was able to provide a step by step approach to developing our website tailored to our needs. We look forward to continuing to work with her."

— Julia, Ottie & the Bea


Get in Touch

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